Migrating knowledge workflow to flow
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8 hours ago
Hi,
I am planning to migrate knowledge workflows to flow designer as the latest release would not using workflows for knowledge.
I need suggestion on how the process can be done smoothly.
1. The Publish workflow & Retire workflow are mandatory field and are directly linked to workflows so how do i remove them if i have to link the process to flow.
2. Would moving instant publish and instant retrieve be useful, and how can move them too flow.
I need some input for building the knowledge flow in flow
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3 hours ago
if you upgrade to Zurich then ServiceNow already replaced those 2 workflows with Flows
ServiceNow Will Not Ship OOB Legacy Workflows Starting in Zurich
Knowledge - Publish Knowledge
Knowledge - Retire Knowledge
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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32m ago
Hey @jchennuri
In Zurich, Knowledge Management is already using Flow Designer instead of legacy workflows.
The Publish flow and Retire flow fields are still mandatory, but they now point to Flow Designer flows, not Workflow Editor workflows.
The OOTB options like Knowledge Instant Publish and Knowledge Instant Retire are already built using Flow Designer, so there is no need to migrate anything.
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Vaishali Singh
Servicenow Developer
Linkedin - https://www.linkedin.com/in/vaishali-singh-2273361bb
