Restrict downloading videos from knowledge articles
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04-14-2024 09:57 PM
Hi,
How can we Restrict downloading videos from knowledge articles?
We don't want to allow all users to download video's from knowledge articles, we want to limit this to some groups/users.
Thanks.
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04-14-2024 10:05 PM
Hi @Mahender18
We can restrict the users to see the knowledge article based on roles and user criteria.
but for download access to the video most preferable way is instead of directly embedding videos into knowledge articles, you can host these videos on an external platform that provides more granular control over video content, including access and download restrictions. Platforms like Vimeo or secured AWS S3 buckets can offer this functionality.
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Deepak Sharma