Developer

Unable to delete or update the destroy rule

I am unable to update the destroy rule and also unable delete the destroy rule,When i tried to check destroy rule could not found any rule for archive table and when i tried to create a new destroy rule it gives the error

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How to make contractor-based Assignment Groups visible in the Dispatcher Workspace selection?

Hi everyone, I am running into a visibility issue with Assignment Groups in the Dispatcher Workspace and could use some guidance. Instance Version: Xanadu Current Setup: I have a Dispatcher Group configured to cover a total of 5 Assignment Groups:3 i...

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Workspace related lists count

When I open a record, the related tab “Diagnosis and Recovery Tasks” initially shows a count of 5. However, when I click and open the related list tab, it loads and displays the actual count, which is 149 records. Any suggestions on where to debug...

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Australia's Parallel Scanning

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, I've recently switched to a new customer, and ofcourse, one of the first things I touched was Instance Scan. One of my favorites within the platform. Instanc...

Article

from widgect code need to set record producer variable values

Hi team , i using the widget on record producer in from that code i'm calling event and in onload script i'm setting the values but not setting thevalues getting java script error at the time of loading the record producer. How can i resolve the iss...

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from servicenow widgect code need to set record producer variable values

Hi team , i using the widget on record producer in from that code i'm calling event and in onload script i'm setting the values but not setting thevalues getting java script error at the time of loading the record producer. How can i resolve the iss...

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using a List Collector in Flow Designer to set Approvals

I've looked at sever posts like this one on how get the values from a List Collector and use them going forward to populate tasks, tickets, etc.. Very Helpful https://www.servicenow.com/community/developer-blog/using-list-collector-in-flow-designer...

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Server is mapping to a wrong service instance

Hi All,My case is - In my instance server is connected to a service instance like { Service instance -->uses/usedby (Application) --> run on/runs (server) }.Now, I have created a after insert or update business rule on server table to populate servic...

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ServiceNow CyberArk integration - unable to fetch credentials

Hi, I am currently working on integrating CyberArk with ServiceNow for credential management and followed the official documentation for setup. https://www.servicenow.com/docs/r/zurich/platform-security/connections-and-credentials/c_CyberArkIntegrati...

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In Mobile application Quick links are appearing at the bottom

I have a requirement to move the quick links section after home page search, I tried changing the order of quick links an given lowest order but still quick links is appearing at the bottom only, Is there anyway to move quick links on top of My Activ...

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PA Dashboard configuration

Hi I stuck in a configuration, User is asking different target value Priority wise in a PA Dashboard Report, Please check the below Screenshot where I edited target values, This PA report is using Priority.Incident as Breakdown.

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Requested By field ask in RITM form

Hi everyone, I have a query from my client regarding the availability of a "Requested By" field on the RITM form.As per my understanding, there is no dedicated field called "Requested By" on the RITM. Instead, we have the "Opened By" field, which ser...

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Resolved! Unable to assign a Personal Developer Instance (PDI)

Hello,I am trying to request my first Personal Developer Instance (PDI), but I continuously receive the error:"We were unable to assign an instance to you. Please retry now."I have already:- Tried different releases.- Used Incognito mode.- Tried mult...

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Can't find a script or function referenced in a Flow Action? GitHubActionsApiUtils()

I'm looking for GitHubActionsApiUtils() and its function, getWorkflowContent(), to troubleshoot an issue with a malformed URL that it's generating in an integration with GitHub. The script and function are referenced in a Flow Action called 'GitHub ...

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Sharing: 3 free Next Experience dark themes (update set attached)

Hey all, I made a few themes for Next Experience and figured I'd just share them. No catch, free to use and change however you like. Update set XML is attached to this post.It includes three full themes: Dusk, Forest and Ember. Each one comes with a ...

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