Restrict Global search for User whose department is Empty

[Abc 26]

Hello Experts,

I want to restrict the global search for the user whose department is empty.

scenario 1:
Restrict the global search for the user for incident or problems table records whose department is empty and logged IN user country is not "US".

Can we do the scenario using the query business rule.

Please help how to implement the above.

@Ankur Bawiskar 

Regards,

Adi

[Ravi Gaurav]

Hi @Abc 26 

Below thread should work for your case :-

https://www.servicenow.com/community/developer-forum/restrict-records-from-global-search/m-p/2039594

[Abc 26]

Hi Ravi,

can we achieve the above scenario with Query Business rule as the user will not notice  user restriction.  

[Ravi Gaurav]

Query BR is on the List view of the table but you need on Global Search correct??

[Abc 26]

Hi @Ravi Gaurav ,

I want to restrict them from the list view as well as the "Global search" too.