Restrict Servicenow Instance to login outside my Company Network

shaik_irfan
Tera Guru

Hello,

 

We need to restrict users to access to ServiceNow instance outside the Company Network. Can  anyone please suggest how to acheive this ?

 

I gone through below link which says to Activate module but i didnt understand what plugin or module needs to be activated

 

https://docs.servicenow.com/bundle/madrid-platform-administration/page/administer/login/task/t_Acces...

 

 

1 ACCEPTED SOLUTION

If you specify the allow IPs, they will be the only ones that can access you instance. All other IPs will be blocked. Just make sure you allow all of your companies public IPs not internal network IPs.

 

If you have any further questions please let me know.

View solution in original post

4 REPLIES 4

Mark Skinner
Mega Guru

HI,

 

There is an OOTB module called IP Address Access Control.

 

In that setting you can specify the allowed or denied list of IPs that can access your instance. You would then just need to use your companies public IP ranges.

 

 

 

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Thanks

Mark

 

If this has been helpful please mark as so, if this answered your question please mark as Correct.

Will there be any impact if i do so ?

If you specify the allow IPs, they will be the only ones that can access you instance. All other IPs will be blocked. Just make sure you allow all of your companies public IPs not internal network IPs.

 

If you have any further questions please let me know.

Thank you