Restrict the particular knowledge article in Employee center

[Pradeepa Boopat]

I have 1 knowledge base(IT), I want to hide this knowledge base in Employee Center.

Only ITIL user should not see the knowledge base and Article in EC

Can anyone help me on this.

[kusumapriya]

Hi Pradeepa,

 You can configure the cannot read field option in case of ITIL users. If you have specific criteria for users, you can create your own user criteria or group and use that in cannot read field.
Open the Knowledge base which needs to be configured and check for Cannot read if not present you configure form layout for the same and apply the roles.
For user criteria creation: Navigate to ALL -> Knowledge  -> Administration -> User criteria