Retiring of Classic HR Agent Workspace

[kartikey]

Hi Everyone,

As we know that Classic HR agent workspace is deprecating and ServiceNow won't be providing any support on in moving forward, we configured configurable HR agent workspace. Now we wish to retire Classic agent workspace as we won't be using it anymore. What are the steps that we should follow in order to do so? is there any knowledge article on it? or any Guideline?

Thanks,
Kartikey

[svani]

Hi @Kass3m ,

Please let me know if you have achieved this, even i am trying to hide on navigator, but even if i made module inactive still it is visible , any other way to do it.

Thanks.

Svani

[Rafał Rataj]

that is within the menu settings

note the menu path you want to disable

go to 

System Definition > Application Menus

choose the (main) menu, here "HR Case Management"

go to related list on bottom of page 

search your sub menu (the workspace you want to hide), here "HR Agent Workspace"

set active=false 

[Varma0326]

hello @karthikey can you please explain the process of setting up the configurable workspace.

[Kass3m]

Hi @KartikeyJ   How can we validate if we are using the classic or agent workspace that is getting retired?

How did you migrate to the new configurable workspace?