Assignment Rules condition for catalog variables in variable set

[_hris A]

I have requirements to use assignment rules with a catalog variable that is in a variable set. 

I can make make the condition for the assignment rules work for the catalog variables, but when I attempt to use the variable set variables, it gets erased before save. 

What am I doing this incorrectly?

[Chaitanya ILCR]

Hi @_hris A ,

it's better and easy to set the assignment group of sc task on the Flow/workflow from where it's been created 

is there any specific reason that you are not setting the assignment group value on the flow/workflow?

but the condition field should work I have tried and it seems working.

better to set the value in the flow/workflow whichever you are using to create the sctask

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[_hris A]

That has been my experience as well.  I originally set the assignment group in the flow and it worked nicely, but the new requirement is to ditch the old flow and use assignment rules.

Is there a way to trigger assignment rules off variables with variable sets?

[Chaitanya ILCR · Accepted solution]

Hi @_hris A ,

it is possible to add variable of catalog as well as Single row variable sets variables in the condition

it's not possible to add the MVRS variables in the condition builder

you can use script as for assignment

something like this

var variableValue = current.request_item.variables.yourVarialbename
gs.warn('catalog task variable assignment '+variableValue )

if(variableValue  =='10'){
current.assignment_group = 'your assignment group sysid'

}

but again it's better set the assignment group in the flow or workflow whichever is used to create the task

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[_hris A]

Thanks! That worked swimmingly