Retrieve lost data/code because of a failed save of record?

[RikV]

Hi all,

I was making some big changes to a script include which i keep in global scope. While working on it i also had to change some stuff in related script includes in different application scopes, so i switched to those application scopes to make the edits. However, after finishing everything, i forgot to switch back to global before saving the main script. So, after saving, i get the "Action not authorized" error message as i was not in the global scope where the main script resides in. Result: All changes i made over the past hours are wiped and gone, even when navigating back (shows the old version)

Of course i can just rewrite everything, even though it'll take a few hours again. But i was wonder if there isn't a way to find failed record-saves somewhere? I mean, after all it was just a transaction trying to save a script include, so it must be logged somewhere what it was 'trying' to save i guess? However, so far, i haven't been able to back trace anything in the system log, script include audit log, transaction log or browser cache showing anything about the particular save-attempt including the code it was originally trying to save. Anyone know of another place i could possibly try to find the lost code?  

[Runjay Patel]

Hi @RikV ,

If data was not saved due to any reason and page refreshed then unfortunately there is no option to retrieve back as Servicenow won’t do auto draft saved. You have to write it back once again.

I have come across with same scenarios multiple time. ServiceNow should bring this auto save functionality but as of now not available .

Accept the solution if it helped.