Retry mechanism if the error code is 500
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06-23-2025 07:39 AM
Hi
i am working on automation. I would like to implement Retry mechainism
suppose if my connection fails or if i get 500 error code
then wait for few seconds and then start the flow/subflows again
how can i achieve this functionality?
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06-23-2025 08:43 AM
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06-23-2025 10:07 AM
ServiceNow has retry policy as part of platform feature.
check these links
Flow and Action Error Handling Level 1: Retry and Action Error Evaluation - Workflow Automation CoE
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader