revert service portal index page

Mike Allen
Mega Sage

Let's say, hypothetically, something was pushed in an update set that fundamentally changes the look of the Service Portal index page.   Now, this friend of mine, needs to revert back to the old way the page looks.   He has already dine some dumb stuff that makes backing out the update set not an option.   He has also looked for versions of the page and there are no versions listed.   How would one, hypothetically, of course, revert this index page back to before my friend was allowed to muck it all up?

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Hey Mike,



I think the only thing the pages stores is which widgets are on it as well as some CSS, so you your friend may need to look at all of those different pieces and see what is different. That would be themes and widget instances, mostly.


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2 REPLIES 2

Brad Tilton
ServiceNow Employee
ServiceNow Employee

Hey Mike,



I think the only thing the pages stores is which widgets are on it as well as some CSS, so you your friend may need to look at all of those different pieces and see what is different. That would be themes and widget instances, mostly.


I just exported from a correct instance and imported into the incorrect instance and things went back to normal.



Thanks, Brad.