Hide Assign to Me UI Action if user is not part of current assignment group.

[jason_lindsey]

I'm trying to hide the Assign to Me UI Action in sn_customerservice to where it will only show after an Assignment Group is selected and if the current user is a member of the Group. I have tried using  gs.getUser().isMemberOf(current.assignment_group) as the condition but it is not working. I can use an OnChange client script to do this but it does not work if the Assignment Group field is empty. Does anyone know of another UI Action condition that would solve this?

[Chuck Tomasi · Accepted solution]

isMemberOf() uses a display name, so try this instead...

gs.getUser().isMemberOf(current.assignment_group.getDisplayValue())

[nthumma]

use like this "gs.getUser().isMemberOf(current.assignment_group.name.toString()))"

[Chuck Tomasi]

Best practice is to use getDisplayValue() rather than dot-walk to the name field. While they are the same value most of the time, it isn't absolutely certain in every case.

See section 5.5 here: http://wiki.servicenow.com/index.php?title=Coding_Best_Practices#Use_getDisplayValue.28.29_Effective...

[RichardSaunders]

Hi Chuck, how would i add the condition to only show if the assigned to is not me or empty

I have tried this... but not working. !current.assigned_to == gs.getUserID();