Revert the flows/get back the out of box flows to normal

sathwikc
Tera Contributor

Hi experts,
I have modified a flow name: "service catalog item request",
which has a subflow: "Requested Item Manager Approval", 
I have changed the action "Ask for approval", which has a rule: approve "input<requested item<requested for<manager".
Now I can't revert it back nor find a data pill of "requested for".
This is out of box flow which servicenow gave as a default flow.
Is there any chance to revert this out of box flow, like repair any plugins, I have done it in my PDI, or by chance can I export and do import?
I was doing this for ITSM implementation lab activities, Lab: 4.4.1 Create a dynamic flow.

2 ACCEPTED SOLUTIONS

Muhammad Salar
Giga Sage

Hi @sathwikc ,
Copy flow sys_id

MuhammadSalar_0-1750942045014.png

Then in navigator write sys_update_version.LIST

MuhammadSalar_1-1750942122050.png



paste sysid in name column like with contains * like this

MuhammadSalar_2-1750942193446.png


From here you can revert to older version

MuhammadSalar_3-1750942256374.png

 



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Ankur Bawiskar
Tera Patron

@sathwikc 

there is no direct way to handle this

But here is the link which you can use to revert

ServiceNow Learning 74: Revert the Flow Designer to its previous version in ServiceNow 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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6 REPLIES 6

thanks mate 🙂

sathwikc
Tera Contributor

update*

I have tried later, but I couldn't find the correct sysID and update sets, so I have decided to make a new flow similar to the out of box
while I was creating a new I have found that there is no data named "requested for" in the flow
I have created a random new flow named TST but I can't find the "requested for" data