Revert the flows/get back the out of box flows to normal

sathwikc
Tera Contributor

Hi experts,
I have modified a flow name: "service catalog item request",
which has a subflow: "Requested Item Manager Approval", 
I have changed the action "Ask for approval", which has a rule: approve "input<requested item<requested for<manager".
Now I can't revert it back nor find a data pill of "requested for".
This is out of box flow which servicenow gave as a default flow.
Is there any chance to revert this out of box flow, like repair any plugins, I have done it in my PDI, or by chance can I export and do import?
I was doing this for ITSM implementation lab activities, Lab: 4.4.1 Create a dynamic flow.

2 ACCEPTED SOLUTIONS

Muhammad Salar
Giga Sage

Hi @sathwikc ,
Copy flow sys_id

MuhammadSalar_0-1750942045014.png

Then in navigator write sys_update_version.LIST

MuhammadSalar_1-1750942122050.png



paste sysid in name column like with contains * like this

MuhammadSalar_2-1750942193446.png


From here you can revert to older version

MuhammadSalar_3-1750942256374.png

 



View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@sathwikc 

there is no direct way to handle this

But here is the link which you can use to revert

ServiceNow Learning 74: Revert the Flow Designer to its previous version in ServiceNow 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Muhammad Salar
Giga Sage

Hi @sathwikc ,
Copy flow sys_id

MuhammadSalar_0-1750942045014.png

Then in navigator write sys_update_version.LIST

MuhammadSalar_1-1750942122050.png



paste sysid in name column like with contains * like this

MuhammadSalar_2-1750942193446.png


From here you can revert to older version

MuhammadSalar_3-1750942256374.png

 



thank you so much 🙂

I have tried later, but I couldn't find the correct sysID and update sets, so I have decided to make a new flow similar to the out of box
while I was creating a new I have found that there is no data named "requested for" in the flow
I have created a random new flow named TST but I can't find the "requested for" data

Ankur Bawiskar
Tera Patron
Tera Patron

@sathwikc 

there is no direct way to handle this

But here is the link which you can use to revert

ServiceNow Learning 74: Revert the Flow Designer to its previous version in ServiceNow 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader