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06-26-2025 03:56 AM
Hi experts,
I have modified a flow name: "service catalog item request",
which has a subflow: "Requested Item Manager Approval",
I have changed the action "Ask for approval", which has a rule: approve "input<requested item<requested for<manager".
Now I can't revert it back nor find a data pill of "requested for".
This is out of box flow which servicenow gave as a default flow.
Is there any chance to revert this out of box flow, like repair any plugins, I have done it in my PDI, or by chance can I export and do import?
I was doing this for ITSM implementation lab activities, Lab: 4.4.1 Create a dynamic flow.
Solved! Go to Solution.
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06-26-2025 05:51 AM - edited 06-26-2025 05:51 AM
Hi @sathwikc ,
Copy flow sys_id
Then in navigator write sys_update_version.LIST
paste sysid in name column like with contains * like this
From here you can revert to older version
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06-26-2025 06:02 AM
there is no direct way to handle this
But here is the link which you can use to revert
ServiceNow Learning 74: Revert the Flow Designer to its previous version in ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-26-2025 05:51 AM - edited 06-26-2025 05:51 AM
Hi @sathwikc ,
Copy flow sys_id
Then in navigator write sys_update_version.LIST
paste sysid in name column like with contains * like this
From here you can revert to older version
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06-26-2025 06:14 AM
thank you so much 🙂
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06-26-2025 07:00 AM
I have tried later, but I couldn't find the correct sysID and update sets, so I have decided to make a new flow similar to the out of box
while I was creating a new I have found that there is no data named "requested for" in the flow
I have created a random new flow named TST but I can't find the "requested for" data
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06-26-2025 06:02 AM
there is no direct way to handle this
But here is the link which you can use to revert
ServiceNow Learning 74: Revert the Flow Designer to its previous version in ServiceNow
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader