Risk Assessment Needed for Change Request (but no such button exists)

Steve56
ServiceNow Employee
ServiceNow Employee

I am creating normal change requests from a script. When I click "Request Approval", the following error message will show up: 

 
However, in the related links, there is no such option.
 
 
Even if I use the "calculate risk" button, the same error message will prompt.
 
Any help would be appreciated.
2 REPLIES 2

Aman Kumar S
Kilo Patron

Hey,

It seems Risk Assessment is not setup for your instance.

Follow below article to achieve the same:

https://docs.servicenow.com/en-US/bundle/sandiego-it-service-management/page/product/change-manageme...

 

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

Best Regards
Aman Kumar

Steve56
ServiceNow Employee
ServiceNow Employee

I'm on surfsedev and do not see the option to turn it on in change properties. Could this be an access issue?