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RITM Approval notification via Virtual Agent

Brian Dean
Tera Expert

‎04-11-2024 05:45 AM

Team, 

 

When the RITM request comes via Virtual Agent via MS Teams, is there anyway to change the text in the text box? 

The text " When you reject something, let people know why".  

 

 

BrianDean_0-1712839182372.png

 

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