RITM Attachment Sync After Submission
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‎07-24-2025 12:02 AM
We have a flow that is triggered when an RITM (Request Item) is created. This flow copies any attachments from the RITM to SharePoint upon submission. However, users may add attachments to the RITM even after it has been submitted. How can we modify the flow to also copy these attachments that are added post-submission
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‎07-24-2025 01:22 AM
You have create a flow on sys_attachment table with trigger condition as table is sc_req_item.
After that do a lookup on the sc_req_item with the record sys_id from attachment table and catalog item as your particular item.
You can remove the existing flow from sc_req_item table as all attachments can be handled via sys_attachment flow.