RITM is Active even after the completion of workflow.

[Vinu1]

Hi,

I have a Requested Item with a workflow.  On ordering the item, all the states and stages of workflow activites get completed till the end. But the active field of RITM is still true and not switching to false.

I am unable to understand why the " Set Active Flag " BR is not triggering to change the active state to false. Its an urgent requirement. Can anyone please suggest? 

Thanks in advence.

Vinu.

[Alfred Ng]

Hi,

You may wish to check if you have this OOTB BR "Set active flag after workflows" and turn on this.

[Nen]

Hi. I've compared the two BR and they seem to be identical except for the Order. Do you know why we need two of the same BR but with different orders? Thanks

[anushvj]

Hey,

Activate the following BRs :

3c1faea173002300097f6508caf6a7b9

8ebfaa6573002300097f6508caf6a7c3

These 2 are usually inactive after an upgrade.

[milly]

Hi all,

Any options on how to get this work recursively, so all existing items close? 

Thank you!

Milly