RITM variables(variable editor) not being editable
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10-09-2023 06:44 AM
Hi,
We have a client script on the RITM table to make the RITM variables in the variable editor to be editable for the below condition:
when requested for in the RITM is same as the logged in user, stage is work in progress, approval is requested and catalog item is XYZ.
It is working for users with admin role only. We need the variables to be editable for users who has no admin role too.
Here, the catalog variables are given admin role when created through a client script. Checked by inactivating the client script and removing the admin role for the variables. But didn't work.
Tried ACLs, client scripts, ui policies.
Can anyone please suggest any solution.
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10-09-2023 06:48 AM
what do you mean by this?
Here, the catalog variables are given admin role when created through a client script.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-09-2023 07:04 AM
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10-09-2023 07:24 AM
Hi @Naga14 ,
I think you need to remove the permission which you have created, Instead you can use Display BR and Client Script to accomplish this.
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10-09-2023 07:56 AM