Why I cant add Additional comments and work notes in a custom table

[Alon Grod]

Hi,

i created a new custom table called 'Operational Activity'. I created two fields: Additional comments and Work notes both of type Journal Input. Then I added a new Section called 'Notes' and inside this section I added these 3 fields:
Additional Comments
Work Notes
Activities(filtered)

For some reason, I dont see the 'Post' button and Im not able to add comments and then see them in the activity:

  

[Peter Bodelier · Accepted solution]

1. Navigate to system definitions > dictionary ServiceNow Docs
2. Search for your table you’re adding it to, in this example test_table and enable auditing.
3. Navigate to sys_properties.list using the filter navigator, find the name *glide.ui.test_table_activity.fields
4. In the “Value” field add “,u_custom_field_1, u_custom_field_2” (names of jour journal fields)
5. Navigate to the form, go to the filter activity icon , select “Configure Activities”, add field names and save

.

6. Navigate to sys_properties.list create “glide.ui.activity_stream.style.u_field_name” or you can copy “glide.ui.activity_stream.style.comments”, Make sure it is “String” for the type, and choose your color for the Value.

[Alon Grod]

@Peter Bodelier hi its working in the Backend but its not working in Service Operation Workspace. any suggestion please?

[Peter Bodelier]

Hi @Alon Grod,

Have you changed the SOW view as well?