RITM visibility on Employee Service Center

[Balakrishna_ABK]

I have a requirement to show only first RITM of Request on ESC. We need to hide other RITMs.

How to make it possible ?

[Saurabh Gupta]

Hi @Balakrishna_ABK 

Can you please share the screenshot where you want first RITM to be displayed ?

[Balakrishna_ABK]

Hi @Saurabh Gupta   thanks for your quick response, I want to display only 1st RITM on ESC