Role-based Service Portal Redirection

subashds6515
Tera Contributor

‎02-20-2024 01:52 AM

Hi,

I have a role "demo_abc" User having the role should have only a Service Portal view.

Consider a Scenario:

1) For URL  https://devdemo123.service-now.com/sp.

 It Should redirect to the Service Portal landing page

 

2) For URL  https://devdemo123.service-now.com

 It should also redirect to the Service Portal landing page only

The user with the "demo_abc" role shouldn't have access to the Next Experience UI.

Instead they should have only SP view.

 

Thank you

 

0 Helpfuls
  • 229 Views
2 REPLIES 2

Community Alums
Not applicable

‎02-20-2024 01:57 AM

Hi @subashds6515 ,

Please refer to this KB : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0780261

 

 

 

Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-20-2024 02:46 AM

Hi @subashds6515 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869746

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************