Role required for Digital Product Release Workspace

Nisha30 · ‎05-30-2025

Hello Community,

What role should be given to release managers(NON ADMIN) for having access to Digital Product Release -workspace. Seems no specific role with that name.

Thanks

Ankur Bawiskar · ‎05-30-2025

@Nisha30

Did you check that workspace experience settings?

it should tell you which role is required to see that workspace

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Sarazona · a month ago

I have the same issue and the only work around is to assign the user 'admin' as far as I can tell. I was going to open up a HI case to address as I had my team look at this issue and none of us have an idea of how to work around.

Nilesh Pol · ‎06-03-2025

@Nisha30 DPR role assigned to manager - sn_dpr_model.product_manager

Dr Atul G- LNG · ‎06-03-2025

Hi @Nisha30

The answered shared by @Nilesh Pol is good to go ,The reason is that DPR is a specific application not available in the native view. To access the components in DPR, you also need a separate role.

https://youtu.be/OjLdfawvBZI

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Nisha30 · ‎06-03-2025

HI @Nilesh Pol thanks this role is already included in the main role for DPR workspace so separately i had not to assign it.