Error in Flow Execution

Cassandra4
Tera Contributor

Has anyone encountered the following error in Flow:

 

failed with error: com.snc.process_flow.exception.ProcessAutomationException: Cannot invoke "com.glide.catalog.component.variables.models.table.api.ITableVariableCellNode.getVariableName()" because "cellNode" is null at com.snc.process_flow.engine.ProcessEngine.catchPropagateOrThrowError(ProcessEngine.java:1009)

 

This happened directly in our production instance and is not happening all the time.

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Cassandra4 

Does your flow run on catalog item?

Does that catalog item have MRVS and you are trying to get value from it

Is it occurring all the times or sometimes?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes, the flow runs on a catalog item.  Yes, it has a MRVS but we are not trying to get the value from it in this RITM.  The error is only occurring sometimes.  So far this is the first instance we have seen of it.

@Cassandra4 

share the flow configuration.

did you check flow is configured to run with which user? system?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Darrell F
Mega Sage

Did you find an answer to this? We are seeing this today with the exact symptoms.