role to retire knowledge article

[Abhi33]

Hi All,

Is there any particular role required to retire a knowledge article?

The user is having knowledge and knowledge_manager role assigned but he's not able to retire the KB articles of other author's but he's able to retire his own one's i.e the retire button is visible only if he is the author

this is the script include

KBversioning SI:

OWNERSHIP_GROUP : "ownership_group"

[Sulabh Garg · Accepted solution]

Hello Abhi

In addition to the knowledge administrator and the knowledge manager, the following users can retire a versioned article:

• knowledge owner
• latest publisher of the versioned knowledge article (not available for kcs_candidate or kcs_contributor)

For more info, please visit..

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/concep...

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

[Abhi33]

Hi Sulabh,

The user needs to retire the published article even if he's not the author

[Sai Kumar B]

Hi Author,

Users who fall under the below criteria are able to retire articles

1.) Article version should be latest

2.) State should be published

3.) If the user has any elevated access then yes he can retire

4.) If the user is part of ownership_group - It's a field on KB article form

5.) If the user falls under can contribute criteria

6.) if the user is the author

You can review more from KBVersioningSNC script include canRetire() function

[Saurav11]

Hello,

The reason why the retire button is visible only if he is the author is because in the condition it calls the KB versioning script include and KB versioning script include it shows that the user has be be a author.

Please mark answer correct/helpful based on Impact.