Does anybody have any idea why is it behaving weirdly?
If you see below screenshot, it has a filter roles=pps_resource and its returning results as well. But if you look at the Roles field, that role is missing for most of the records.
Hi @Khanna Ji ,
You are searching in group table using roles which not correct way but it will give you correct group name, you should do it in "Group Role" table to get the correct result.
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Hi @Khanna Ji ,
In result it will display the role name if you add roles respective to group.
In search result you are getting because we have related list of roles so it will query from related list to get the group but role display if you have associated on form.
I hope it is clear to you now.
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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