Roles modified in ACL are not getting captured in update set.

surya76 · ‎09-02-2022

Hi,I have modified a read ACL Roles , there were already two roles snc_internal and one more, i have removed those two roles and gave a ADMIN role to that ACL. Captured in the update set and moved to QA(Test). But the roles are not getting changed inside the test enviroinment.

i checked the Sys_id of the ACL between test and dev Both are same and eves the SYS_id's os the removed roles are also same.

Can i know why is this happening?

Yousaf · ‎09-02-2022

I mean in dev deactivate ACL and save it

then activate it again and save then check in update set's XML thats it got captured or not

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Vamsi Sreenivas · ‎09-02-2022

Hi Surya,

try updating the description of ACL and save/update then it will get captured in the update set.

Regards,

Vamsi S

surya76 · ‎09-02-2022

it is getting captured in update set in dev but after moving to QA it is not reflecting in QA

Vamsi Sreenivas · ‎09-02-2022

Strange, did you confirmed that role is available in QA instance?

If you had issues with deleting the role then from QA instance export the xml of the roles you want to delete and import to the dev instance and re-delete it. Observe in the update set that it cpatured "Access Roles" type and action is DELETE.

Alp Utku · ‎09-02-2022

User changes don't get captured by an update set

https://community.servicenow.com/community?id=community_question&sys_id=3e5e8feddb9cdbc01dcaf3231f96...