Roles

[yoli1]

Hello guys, what's the difference between the role admin and the role user_admin ?

[Samaksh Wani]

Hello @yoli1 

user_admin

Can administer users, groups, locations, and companies.

ADMIN :- 

 This role has special access to all system features, functions, and data because administrators can override ACL rules and pass all role checks. Consider these implications when using admin overrides on ACLs.

If you have sensitive information, such as HR records, that you need to protect, you must create a custom admin role for that area and train a person authorized to see those records to act as the administrator. 

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Samaksh

[Sagar Pagar]

Hi @yoli1.,

I hope this will help you.

Admin:

The administrator role. This role has special access to all system features, functions, and data because administrators can override ACL rules and pass all role checks. Consider these implications when using admin overrides on ACLs.

User admin:

User admin users has access to User administration applications. i.e. users, groups, locations, and companies etc. modules.

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Thanks,
Sagar Pagar

[Sagar Pagar]

Hi @yoli1,

Have you look into it? Let me know if you stuck and need any help.

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Thanks,
Sagar Pagar

[Karan Chhabra6]

Hi @yoli1 ,

Please refer to the official docs, it contains description of all the roles : https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/roles/referenc...

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