Roll back and Turnstile in workflow

[Balakrishna_ABK]

When the customer rejects the item, it triggers a workflow event and rolls back the workflow to the point where it's waiting for a state again.

My requirement is like when second approval is rejected it should make first approval also to requested state upto 2 iterations.

 

How we can achieve same in flow designer?

[Simran Gadodiya]

For flow designer you can add wait for condition in flow activity. Please refer this document.

https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere....

Hope this helps you mark it as helpful and correct and accept the solution if it helps to resolve your doubt.

Thanks.

[Balakrishna_ABK]

Hi @Simran Gadodiya 

My requirement is like when second approval is rejected it should make first approval also to requested state upto 2 iterations.