Routing submission to the appropriate group.

[Nataliia_Lova]

Hello, Community.
I'm working on a Scoped Application where the Finance Request table was extended from Task. One of the requirements is routing a new record producer's submission to the appropriate group. I'm looking for a no-cod or low-cod solution for this ability. Should I adjust this requirement via Flow Designer or some other feature.

[JaeggerLegane]

Hello NataliiaLove,

If you want no code, I would recommend to try one of the following:
1. Assignment rules (filter navigator -> Assignment)
2. Link a template to the record producer and add the assignment group in that template (open the record producer -> generated record data tab)

[Ademir Amaral1]

You can try Creating an Assignment Rule https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/task-table/task...

[Nataliia_Lova · Accepted solution]

I've managed it by creating a Business Rule.