Wait for the user to attach a file on Flow Designer

[mfhaciahmetoglu]

Hi all,

I have a flow that I set up in the flow designer. At the final stage of this flow, I need to check if the user has added an attachment to the RITM. And only after the user has attached a file (any file), then the flow ends. So, I need a procedure to check until the user attaches a file. 

I tried Look up the attachment and search with the sys_id, to see if there is an attachment. But then the flow does not wait for the user to attach a file but immediately stops because there is no attachment. 

Any ideas?

Thank you!

Best,

Firat

[Ankur Bawiskar · Accepted solution]

@mfhaciahmetoglu 

you can use loop using Do Until and check if file is present or not

Once present the loop will end on its own

Do the following until flow logic 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG]

User is End user or fulfiller?

[mfhaciahmetoglu]

End user.

[Dr Atul G- LNG]

Hi @mfhaciahmetoglu 

But why end user need access to backend, Once REQ submitted he/ she can add the attachments from portal only.

[mfhaciahmetoglu]

Yes, she add the attachment from the portal and we need to check if she did it.