Run async script include from UI Action

[m_23]

Hello,

Ran into a bit of a performance issue today and the cause seems to be a UI Action calling a long running script include, resulting in the UI Action timing out.  

We are working on a scoped application and would like to get the UI Action to process the script include asynchronously to avoid performance impact to the client session.   Any suggestions on how this can be achieved would be greatly appreciated!

Thanks!

Matt

[SanjivMeher]

Hi Matt,

What are you trying to achieve by calling a script include from UI action?

Are you updating the current table or some other tables using UI action?

Can you achieve it using a business rule or client script?

[m_23]

Hello Sanjiv,

The UI Action collects a large dataset from a 3rd party application, the script include captures the data and inserts/updates various tables, all different from the table the UI Action is being run from.

Could potentially utilize a business rule - is there a drawback or is it not possible to get a UI Action to run a script include asynchronously?

Thanks,

Matt

[SanjivMeher · Accepted solution]

I would suggest using an async business rule if it is an integration. UI action are mainly for instant actions. You should be able to do a glide ajax from UI action, if you mark the UI action client. But the best practice it to use an async business rule which will improve the performance significantly.

[The SN Nerd]

I second Sanjiv on this.

You can simply call the Script Include from the async business rule.