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Resolved! Flow not retrieving Output value from Flow Action

Hi Guys I have an issue with Flow Designer where by I created an action within a flow. I know the Action is receiving the correct input values as they show on the Step Configuration when I test:I know that in my Action the script is working and produ...

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Markell by Tera Guru
  • 6521 Views
  • 10 replies
  • 6 helpfuls

Dashboard interactive filter for updated before x time

I want to create a dashboard with an interactive date filter that will specifically allow me to filter calls that haven't been updated in x days. I can't see that this is possible as "Updated" doesn't have a dynamic filter? Is there any other way aro...

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Resolved! Script Include / Client Script not working in Service Portal

I am trying to keep two fields in a Catalog Item updated based on a "requested for" field (Reference to sys_user).  Employee ID (emp_id) >> Default value: javascript:gs.getUserName();Employee Position (emp_position) >> Default value:  javascript:gs.g...

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chaluisant by Tera Expert
  • 2410 Views
  • 6 replies
  • 0 helpfuls

Server JavaScript error Cannot convert null to an object.

I need to pass the value of gs.getUserID() as a parameter in my function "showArchiveButton" from Script Include, to Server Script. But when assigning the value of the userID variable, the console returns the error "Server JavaScript error Cannot con...

kojimagui by Tera Contributor
  • 1149 Views
  • 4 replies
  • 0 helpfuls

How to restrict the records based on Users?

Hi,Greetings of the day! We want to restrict our table records based on users.Example: User 'XYZ' should see only the records which contain function as 'ABC'. Solution which already applied:We have created query BR and adding the GPID from the system...

Sovan by Tera Contributor
  • 1594 Views
  • 10 replies
  • 1 helpfuls

customize Impersonation dialog box

Hi,I am working on  impersonation restrict for groups. for that I used ImpersonateEvaluator script include and developed script based on requirements. It's working fine.if we observe in the image, its stops the impersonation and showing message like ...

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wf_workflow_version

 Hi , This is Giji, new to Servicenow. I am using Utah version. I am getting an error while creating the workflow. Unable to find UI Action with name '42da42d00a0a0b340066377beb6dd099' on table 'wf_workflow_version' Is this Utah version issue? Thanks...

gijikurian by Tera Contributor
  • 821 Views
  • 4 replies
  • 1 helpfuls

Resolved! Client script to set category sub category

Hi , I have a requirement to  have only specific values on dropdown of subcategory when a specific category is selectedi have created a client script for that : But when i am selecting for the first time it is working fine but for the second time , i...

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