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Sailpoint - Stage : Fulfillment ( cancelled )

nameisnani
Mega Sage

Hi Team ,

 

Hi Team , 

 

I need help here , You could see in the below screenshot that one RITM stage is showing as Fulfillment ( Completed ) and for other stage is Fulfillment ( cancelled ) , 

 

For both the RITM's workflow is same here .  I am unable to figure out what was blockage here . I have attached screenshots for both . 

 

For both RITM's workflow status is showing same , but difference in fulfillment stage ?

 

Please check below screenshot , I have highlighted in Yellow and red color .

 

 

nameisnani_0-1708592046907.png

 

 

 

NOTE - there is no SCTASK associated .

 

How to figure out this issue , can anyone please help me here . what steps need to do . If you need more information i am ready to provide . 

 

 

nameisnani_1-1708592046330.png

 

 

 

nameisnani_2-1708592046334.png

 

 

How to figure out this issue , can anyone please help me here . what steps need to do . If you need more information i am ready to provide . 

 

Please can anyone help me on this 

 

Thanks in advance 

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