SalesForce-ServiceNow Integration

[Madhurya M J]

I am trying to implement Salesforce Spoke in ServiceNow to pull data from Salesforce. I am trying to setup the Spoke using Option 2 in order to implement bi-directional webhook as detailed in this documentation (https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhu...). At Step: Create credential records for the Salesforce Spoke, when I click on "Get OAuth Token", I am getting the error as shown. I configured all the credentials properly including the Client ID and Client Secret. Any idea where the error could be ?

[Dr Atul G- LNG · Accepted solution]

Hi @Madhurya M J 

Please check password is correct / upper case / lower case. 

[Madhurya M J]

All the credentials are correct including the password yet the token is not generated.

[Dr Atul G- LNG]

Hi @Madhurya M J 

Please log a Now Support case mate.

[vermaamit16]

Hi @Madhurya M J 

Are you trying to integrate this vendor instance with the Salesforce Production instance or with test instance ?

Thanks and Regards

Amit Verma