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‎08-19-2016 09:02 AM
I need to implement an UI button, Save and Stay that saves the ticket, but keeps it open, basically have the exact same functionality as right clicking on the menu bar and selecting save from the context menu. How would I do that? Suggestions?
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Scripting and Coding
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‎08-20-2016 07:20 PM
If you don't reference the UI action in scripts, clear out the Action Name. If you do, give it a different name. The global Save option already has an action name of sysverb_update_and_stay so your new UI action overrides it on the incident form.
I incorrectly said it was the Name in a previous post but it is actually the action name that allows you to override a UI action inherited from global or a parent table.
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‎08-20-2016 06:07 PM
My requirement was only to have on Incident Table.
I created a new Save and Stay UI action on Incident Table. It seems to be working. Is it correct?
Right now, I only see these UI actions:
And when I right click, apparently it changed the name there as well. I am a little confused now 😞
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‎08-20-2016 06:15 PM
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‎08-20-2016 07:20 PM
If you don't reference the UI action in scripts, clear out the Action Name. If you do, give it a different name. The global Save option already has an action name of sysverb_update_and_stay so your new UI action overrides it on the incident form.
I incorrectly said it was the Name in a previous post but it is actually the action name that allows you to override a UI action inherited from global or a parent table.