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05-06-2020 05:16 AM
Hi guys,
On agile board we have a list of stories. You can open a story by clicking on a number, which if I'm not mistaken is a glide modal window. We have the same UI actions as on a regular story form, but the save and update buttons here both close the window after saving the changes. Requirement is, the save button should not close the window. After testing the UI action it seems that the 'update' function and the 'setRedirectURL' function both close the window. Is there a way to apply the changes without closing the window? Maybe as a workaround instantly reopening it after? I've tried to look up how this glide modal window is generated, but I couldn't find anything other than the html href with the link to the record, maybe it's not available for development?
Any suggestions are welcome.
Thanks.
Solved! Go to Solution.
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05-15-2020 01:13 AM
My colleague found a solution for this:
He created a UI action, and then he updates the record through GlideAjax, that way the window doesn't get closed.
One small problem with this is, that there's no way to differentiate UI actions on regular form, and in Glide Modal window, but the functionality is working in both cases.
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05-10-2020 11:46 PM
Hi Marton,
So on click of UI action Glide Modal is opened. What it shows?
Can you share screenshot?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-11-2020 11:58 PM
No, on click on the number of the story, the story form is open in the Glide Modal window. The UI action is in this window, the save button, just like on a regular story form. The goal would be to make the save button not close the Glide Modal window.
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05-12-2020 03:52 AM
Hi,
I believe this would happen as that is OOB behavior. the save button would save the record and reload the page; Since this is modal window it might be reloading this as well
Please consider marking answer as ✅Correct & 👍Helpful if you find my response worthy based on the impact.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-12-2020 04:10 AM
Yes, this is the problem, after saving, the Glide Modal window closes. Is there a workaround to this, maybe reopen the GlideModal window right after? It seems like the method to open this window is editRecord($event,item), upon clicking on the href, but as far as I can tell this is in the backend and there's no access to it, but would this be somehow replicateable?
