SC Request State.
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02-06-2024 10:56 PM
Hello Developer,
Catalog Task :- State is "Closed Incomplete"
Request Item : State is "Closed Complete"
So here I want to know If Catalog task is in "closed incomplete" state then after update the request item state is "closed complete" but it should show "closed incomplete" state.
Please Provide information on this.
Thank you
Mayur
5 REPLIES 5
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02-07-2024 02:54 AM
This is OOTB and you can the flow defined or Sc_req_item table and in that please check the stages.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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