Schedule entry in the Schedules

[Sjoshi2]

Does the 'When' field in cmn_schedule_span table actually works if we set the schedule for particular hours? As we are trying to send a notification of a newly created incident if incident is created within 2 hours and on Fri-Sat- Sun. How would we do it? Out of DateTime field does Time field work? If yes then how?

[aswinsiddaling2]

Everything works.

You need to create a schedule entry for Friday - Saturday - Sunday and pass the current incident created time to check within this schedule using DurationCalculator and if its returns any value apart from 0 then you know that the incident was created within this schedule entry and can trigger the notification.

You can look at Schedule entry fields and Calculating a simple duration

Let me know if you have any questions

[Sjoshi2]

Thank you.. I will apply this..