Scheduled Button of Change Request is not visible in SOW

SayanG838505890
Tera Contributor

Hello team,

Please Help me to bring the Scheduled Button in the SOW view of Change Request.(Screenshot Attached)

 

Currently it is visible in the Default view but not in the SOW view.(Screenshot Attached)

Thanks in advance

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

duplicate - https://www.servicenow.com/community/developer-forum/change-request-quot-scheduled-ui-action-quot-ne...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hello Atul,

Thanks for your response, I tried to hit the Scheduled Formatter but it is not Clickable
Thanks

Tanushree Maiti
Tera Patron

https://www.servicenow.com/community/itsm-forum/schedule-button-missing-in-sow-for-new-change-model/...

 

https://www.servicenow.com/community/itsm-forum/schedule-button-missing-in-sow-for-new-change-model/...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2903549#:~:text=Issue,=%20798...

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

sayan-ghosh
Tera Contributor

Hello Team,

The issue is fixed by adding the simple lines of code in Workspace

function onClick() {
    g_form.setValue("state", "-2");
    g_form.save();
}
Thanks for the support, Appreciate it!