Scheduled job not triggering

[Arun_Manoj]

hi,

I'm facing an issue with scheduled job, it is not triggering .

(function() {

    var gr = new GlideRecord('sn_grc_task');

    gr.addQuery('active', true);

    gr.addQuery('state', 'NOT IN', '3,4,7,9');

    gr.addQuery('end_date', '!=', '');

    gr.query();

    var now = new GlideDateTime();

    var currentDate = now.getDate().toString(); // e.g., '2025-08-18'

    var sevenDaysBefore = new GlideDate();

    sevenDaysBefore.addDays(-7);

    var sevenDaysBeforeDate = sevenDaysBefore.toString(); // e.g., '2025-08-11'

    var sevenDaysAfter = new GlideDate();

    sevenDaysAfter.addDays(7);

    var sevenDaysAfterDate = sevenDaysAfter.toString(); // e.g., '2025-08-25'

    while (gr.next()) {

        var endDateStr = gr.getValue('end_date'); // e.g., '2025-08-18 00:00:00'

        var dueDateOnly = endDateStr.split(' ')[0]; // extract '2025-08-18'

        if (dueDateOnly == sevenDaysBeforeDate || dueDateOnly == currentDate || dueDateOnly == sevenDaysAfterDate) {

            var assignedTo = gr.getValue('assigned_to'); // sys_id of assigned user

            gs.eventQueue('sn_grc.due.date.overdue', gr, assignedTo, dueDateOnly);

        }

    }

})();

running daily

[Bhuvan]

@Arun_Manoj 

Can you share your scheduled job definition & event registry along with sample output from script background execution ?

Thanks,

Bhuvan

[Arun_Manoj]

I didn't get you. script already shared above

[Bhuvan]

@Arun_Manoj 

Can you share screenshots of your scheduled job configuration & event registry. Refer below for sample,

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@Arun_Manoj 

Did you get a chance to review this ?

I hope you appreciate the efforts to build the script and provide you with a solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Shivambitanwar1]

If it runs via background script and  not through scheduled job then might be some scope issues. The event, notification and scheduled job should be in same scope. 

//Shivambi