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Scheduled job triggering everyday starting from 15days before expiry

sanyaar
Mega Explorer

I have to create a scheduled job to be triggered everyday starting from 15 days before expiry of the KB article.

For this notification alert what type of Run should I select and can I do custom changes in the existing scheduled job that is using the OOB property 'glide.knowman.enable_article_expiry_notification' ?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @sanyaar 

You can use Flow Designer for this.

  • Trigger: Daily

  • Action: Look up records

  • Condition: Expired day 15 days before

  • Flow Logic: For each record

  • Action: Send notification

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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