Scheduled job triggering everyday starting from 15days before expiry

sanyaar
Mega Explorer

‎04-08-2025 09:30 PM

I have to create a scheduled job to be triggered everyday starting from 15 days before expiry of the KB article.

For this notification alert what type of Run should I select and can I do custom changes in the existing scheduled job that is using the OOB property 'glide.knowman.enable_article_expiry_notification' ?

0 Helpfuls
  • 189 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-09-2025 09:25 AM

Hi @sanyaar 

You can use Flow Designer for this.

  • Trigger: Daily

  • Action: Look up records

  • Condition: Expired day 15 days before

  • Flow Logic: For each record

  • Action: Send notification

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls