Scheduled Recurrence Trigger Added to the Flow in Workflow St — Flow Never Fires at Scheduled Time

Gintarevvv
Mega Guru

Hi Community,

I'm hoping someone can help me troubleshoot an issue with a scheduled trigger in Workflow Studio that is not firing at the expected time.

Setup:

  • ServiceNow Flow with a Recurrence trigger
  • Trigger type: Recurrence
  • Time zone: Use System Time Zone
  • Start date and time: 2026/x/x 06:30:00
  • Repeat: Time interval — every 08:00:00
  • End: No end date

What I did:

  1. Created a new Trigger Definition record 
  2. Deleted the old trigger from the flow 
  3. Added the new trigger back to the flow
  4. Deactivated and re-activated the flow

Problem: The flow is not firing at the scheduled time at all. After investigation I found that:

  • The sys_flow_trigger_auto_script record was never automatically created after re-adding and activating the trigger

Questions:

  1. Is sys_flow_trigger_auto_script supposed to be auto-generated when a Recurrence trigger is activated on a flow?
  2. If it is missing — what is the correct and supported way to recreate it without breaking the flow?
  3. Is there a known issue or KB article related to sys_flow_trigger_auto_script not being created after a trigger is deleted and re-added in Flow Designer?

Any guidance would be greatly appreciated! Thank you. 

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