Scheduled Recurrence Trigger Added to the Flow in Workflow St — Flow Never Fires at Scheduled Time
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2 hours ago
Hi Community,
I'm hoping someone can help me troubleshoot an issue with a scheduled trigger in Workflow Studio that is not firing at the expected time.
Setup:
- ServiceNow Flow with a Recurrence trigger
- Trigger type: Recurrence
- Time zone: Use System Time Zone
- Start date and time: 2026/x/x 06:30:00
- Repeat: Time interval — every 08:00:00
- End: No end date
What I did:
- Created a new Trigger Definition record
- Deleted the old trigger from the flow
- Added the new trigger back to the flow
- Deactivated and re-activated the flow
Problem: The flow is not firing at the scheduled time at all. After investigation I found that:
- The sys_flow_trigger_auto_script record was never automatically created after re-adding and activating the trigger
Questions:
- Is sys_flow_trigger_auto_script supposed to be auto-generated when a Recurrence trigger is activated on a flow?
- If it is missing — what is the correct and supported way to recreate it without breaking the flow?
- Is there a known issue or KB article related to sys_flow_trigger_auto_script not being created after a trigger is deleted and re-added in Flow Designer?
Any guidance would be greatly appreciated! Thank you.
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