Script include function not getting called from Catalog Client Script?

Jared Wason · ‎05-10-2022

Hello,

I have a record producer with an onChange catalog client script. The catalog client script is using a glideAjax call to call my script include function. For some reason though it seems my function in the script include is never getting executed. I have minimalized the function as much as possible just to see if I can write to the log in the script include function, but I am getting nothing. I have verified that my naming and spelling of variables is correct. Does anyone see what I am doing wrong here?

Hitoshi Ozawa · ‎05-10-2022

Hi Jared,

Try the following scripts. Executing these script should pop-up an alert with message 'OK'.

Things I've fixed:

Set argument of process to 'answer'
Directly output without using parsing because .getXMLAnswer() will return a string and not a xml. This implies there's no "answer[0]" nor "answer[1]" because answer is a String and not an array.
Delete "initialize: function() {}," in Script Include. There's no initialize when it's Client Callable.

Client Script

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

   var adapiCall = new GlideAjax('ADAPICall');
	adapiCall.addParam('sysparm_name', 'getGroups');
	adapiCall.getXMLAnswer(process);
	
	function process(answer) {
		alert(answer);
	}
 }

Script Include

var ADAPICall = Class.create();
ADAPICall.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    getGroups: function() {
        return 'OK';
    },
    type: 'ADAPICall'
});

View solution in original post

Tudor · ‎05-10-2022

Hi Jared,

Have you checked that you script include is:

active
client callable
accessible(cross-scope)

?

Hope this helps!

Tudor

Jared Wason · ‎05-10-2022

Hi THosu,

The script is active and it is client callable. I am not sure about the accessibility, it is in the Global scope which is where other script includes I have worked with are.

Tudor · ‎05-10-2022

Please check the double bracket in the client script adapiCall.getXMLAnswer((process)) and provide feedback.

Tudor

Tudor · ‎05-10-2022

Also, I've seen now that you are combining the getXMLAnswer with getXML.

I'd advise the following article, which will do a much better job at explaining why I'm referring it I will ever do 🙂

Tudor