Script include is not calling from Catalog client script.

[Siddhesh Wani1]

The following are the set values:

<Catalog Client Scripts>

    Applies to: A Catalog Item

    Active: True

    UI Type:  All

    Application: Global

    Type: onChange

    Applies on a Catalog Item view: True

<Script Include>

    Name: KnowledgeAjax

    Application: Global

    Accessible from: All application scopes

    Client callable: True

    Active: True

    Protection policy: None

[Anurag Tripathi]

Do you need to exted KnowledgeAjaxSNC? if not then replace this with AbstractAjaxProcessor

[Siddhesh Wani1]

Yes We need that KnowledgeAjaxSNC

[Siddhesh Gawade]

Hello @Siddhesh Wani1 ,

In client script at line no. 6 you are using sysparm_type to call function which is incorrect.

try this: 

ga.addParam('sysparm_name', 'getRequestTypeOptions');

Kindly mark the answer ✔️Correct or Helpful ✔️If it addresses your concern.

Regards,

Siddhesh

[Siddhesh Wani1]

The Line number 6 is replace with sysparm_name

[Jayesh Varshney]

Hi @Siddhesh Wani1 ,

Can you please make 2 changes in the code.

1. instead of giving the script include name in Ajax call try with API name of the script include.

2. in line number 6 is replace sysparm_type with sysparm_name

and try to put the logs and alert messages and check where the code having issues.