Script Include not getting called

[priyankapalaska]

Hi,

I am trying to call a script include through client script. but it is not getting called. Please advise.

Here is my client script:

**********************************************************

var ga=new GlideAjax('CreateINC');

  ga.addParam('sysparm_name','create');

  ga.addParam('sys_userName',g_user.userID);

  ga.getXML(doSomething);

  function doSomething(response){

  var answer = response.responseXML.documentElement.getAttribute("answer");

  alert(answer);

  }

*****************************************************

Script Include:

********************************************************

var CreateINC = Class.create();

CreateINC.prototype = Object.extendsObject(AbstractAjaxProcessor, {

  initialize: function() {

  gs.log("Initialized","priyanka");

  },

  create: function(){

    gs.log("INSIDE","priyanka");

  var user=this.getParameter('sys_userName');

  gs.log("User ="+user,"priyanka");

  var inc = new GlideRecord('incident');

  inc.initialize();

  inc.short_description = 'New incident created by SR';

  inc.caller_id=user;

  var sysID=inc.insertWithReferences();

  gs.log("SYSID ="+sysID,"priyanka");

  return sysID;

  },

  type: 'CreateINC'

});

*******************************************************

In logs, I am getting initialized msg, but msg containing INSIDE is not getting. It means function is not getting called.

Client Callable is checked.

Thanks in advance.

[Alikutty A]

Hi,

Have you marked the script include as client callable?

Thanks

PS: Hit like, Helpful or Correct depending on the impact of the response

[Alikutty A]

Ok, I see that you have checked it.

Why is the paramater sys_userName, should it be sysparm_userName ?

Thanks

PS: Hit like, Helpful or Correct depending on the impact of the response

[priyankapalaska]

Yes i marked it as client callable

[Alikutty A]

Please change sys_userName to sysparm_userName at all its references.

Thanks

PS: Hit like, Helpful or Correct depending on the impact of the response