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Script Include not working in reference qualifier

aagman4
Tera Contributor

I am trying to update the field with a Number using reference qualifier in dictionary but its not working(see the screenshot attached). It's not showing the info message as well.

 

Pls help me on this.

14 REPLIES 14

Hi @aagman4,

 

As per my understanding, you can only filter the records not updated on advanced reference qualifier.

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Why it is not working?

 

aagman4_0-1690965345554.png

 

aagman4_1-1690965372831.png

 

@aagman4 

 

You can set a field with the return record number ,for that you don't need reference qualifier.

If you want to set field on onload of form or on change of any field value(Use onload client. script or onchange script based on requirement)

If requirement is something diff ,please specify here

 

Thanks,

Manjusha Bangale

 

 

I am using this but it's not working - 

 

aagman4_0-1690965793626.png

 

aagman4_1-1690965815021.png

 

I wanted it as reference, so that user can use 'i icon' to open it.

 

I wanted a field to be updated with a number on issue form and I am querying that number from another table.

@aagman4 

 

Yes ,your  field type is reference ,no need to add reference qualifier to open the record using i icon .

You can open the the record using i icon without reference qualifier

 

Now ,just explain your requirement ,when you want to update the field with the record number(onload or onchange or else)

 

If my answer solved your issue, please mark my answer as Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale