Script to add a specific Group to watchlist based on a checkbox value being changed to TRUE

[carlh]

Hi Everyone,

I would like to add in a check box on my incident form to notify a Specific Group.

Pseudo Code -

Where: Incident

When:   Insert and Update

If "Notify_Management" changes to True, add "Manager" group to the watch list.

Could someone share a script for this based on the info above?

Thank you

Carl

[Katie A]

Also line 7 does not look correct, you need to open up a bracket for your while loop and close it.

(function executeRule(current, previous /*null when async*/) {

var members=[];
var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('group.name','ITSM - Systems Admin');
gr.addQuery('user.active',true);
gr.query();
while(gr.next()) {
members.push(gr.getValue('sys_id'));
}
var new_memb = current.watch_list.toString()+','+members.join();
current.watchlist = new_memb;

})(current, previous);

[carlh]

Thank you, I pasted what you provided in to my business rule but it's still not setting it.

(function executeRule(current, previous /null when async/) {

var members=[];

var gr = new GlideRecord('sys_user_grmember');

gr.addQuery('group','ITSM - Systems Admin');

gr.addQuery('user.active',true);

gr.query();

while(gr.next()) {

members.push(gr.getValue('sys_id'));

}

var new_memb = current.watch_list.toString()','members.join();

current.watchlist = new_memb;

})(current, previous);

[Katie A]

Looks like this line is missing the + sign to join those strings.

var new_memb = current.watch_list.toString()+','+members.join();  

I would suggest writing some gs.log messages to see if you can track where your script is failing. Put one at the top to see if the business rule is even running, and then take it from there.

[carlh]

Thanks. I don't know javascript so I am at the mercy of the community for now. I appreciate your help and time though.

[HV1]

Two updates to the script in your screenshot:

gr.addQuery('group.name','ITSM - Systems Admin');

and

while(gr.next()) {

- Hardik Vora