Ok let me try to help you without the context because it seems that i can't explain what i need.
First of all you need to create a client script on change.
Set the basic information such as table (the table where the hostname reference field is placed) and field name (e.g. u_hostname).
Supposing the fields you want to populate are named u_ip and u_desc
Than create something like this one
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var serverId = g_form.getValue('u_server');
var ga = new GlideAjax('myCmdbUtils');
ga.addParam('sysparm_name', 'getServerInfo');
ga.addParam('sysparm_server_id', serverId);
ga.getXML(ajaxResponse);
function ajaxResponse(serverResponse) {
// get result element and attributes
var result = serverResponse.responseXML.getElementsByTagName("result");
// get favorite elements
var info = serverResponse.responseXML.getElementsByTagName("info");
for(var i = 0; i < info.length; i++) {
var name = info[i].getAttribute("name");
var value = info[i].getAttribute("value");
//This is just for cotrol you need to comment later
alert('name :: ' + name + ' - value ::' + value);
if(name == 'ip'){
g_form.setValue('u_ip', value);
}
if(name == 'desc'){
g_form.setValue('u_desc', value);
}
}
}
}
Now you need to create a new script include named 'myCmdbUtils'
The script include must have the 'client callable' tick box ticked.
The script should be something like this
var myCmdbUtils = Class.create();
myCmdbUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getServerInfo : function() {
var serverId = this.getParameter('sysparm_server_id');
var gr = new GlideRecord('cmdb_ci_server');
gr.addQuery('sys_id', serverId);
gr.query();
if(gr.next()){
var result = this.newItem("result");
this._addInfo("desc", gr.description);
var netAdpt = new GlideRecord('cmdb_ci_network_adapter');
netAdpt.addQuery('cmdb_ci', gr.sys_id);
netAdpt.query();
if(netAdpt.next()){
this._addInfo("ip", netAdpt.ip_address);
}
}
},
_addInfo : function(name, value) {
var info = this.newItem("info");
info.setAttribute("name", name);
info.setAttribute("value", value);
},
type: 'myCmdbUtils'
});
I hope this will help/answer your question and if it does please mark it
Cheers
R0b0
